Equipment Terms and Conditions


Prices are correct at the time of going to print. Boxercise Equipment Ltd, however, reserves the right to change its prices at any time after the date of publication of this catalogue.


When you receive your order, wherever possible, the package will contain a 'dispatch' note or invoice. This should be retained in case you need to return the goods for any reason. Your order will normally be dispatched to you within 7-10 working days.


Contract is entered into once we receive your booking and payment taken. In the unlikely event that your order does not reach us either by post, fax, email or internet irrespective of whether an automated internet response has been received by your computer we will not be responsible for that order reaching us as this is out of our control.


Payment is due before orders are dispatched.

If you wish to pay by credit card, we accept Visa, Mastercard, Amex and debit cards such as Switch and Delta. You will receive a transaction summary when you place your order by our website and payment is taken.

Cheques and postal orders should be made payable to Boxercise Equipment Ltd. If you wish to pay by cheque you may firstly use the website to prepare your order and calculate charges then print and attach a cheque.

Any queries about payment, please call head office.


To avoid confusion you must confirm these in writing within 7 working days of receiving the goods.

Returning Goods

Boxing Equipment by its very nature and purpose cannot be guaranteed against damage once opened and used. However if a manufacturing fault is noticed before use the fault should be notified to Boxercise Equipment Customer Services.

Goods can be returned as 'unsuitable' within 7 days of delivery, subject to the following conditions:

  • Customer must contact Boxercise Equipment Customer Services prior to returning the items.
  • Items must be returned in original packaging. Goods must be marked 'Returns'
  • Goods lost in transit will only be refunded on proof of postage.
  • Goods will be exchanged where possible for a suitable alternative, only if no alternative is available will a refund be given.
  • If, when a refund is given on a discounted Instructor Price, the value of the total order minus the refund drops below the minimum order level for the Discounted Instructor Price. Then you will no longer qualify for the discounted Instructor Price. The refund will be calculated with the rest of the order being charged at full RRP.
  • All delivery charges will be non-refundable unless manufacture fault or incorrect items delivered. We can only refund your postage back to us if you enclose your bill of postage.

T shirts and clothing items cannot be returned once taken out of their hygienic wrappers. DVD’s cannot be returned for any reason once received by the customer as information on those media can be copied. Where goods are sold to organisations, who then sell on the goods, the terms apply from the original date of purchase from Boxercise Equipment Ltd.

Short Deliveries, if you suspect a problem with the delivery you must sign the delivery note as being short delivery and state by how many items the delivery is short by. Signing the delivery 'unseen' will not be accepted as evidence that you have not received a full consignment. You must notify Boxercise Equipment Ltd within 24 hours of the problem so it may be rectified. This also applies in the case of goods damaged in transit.


Boxercise Equipment Ltd cannot guarantee that all the items within the Online Shop will remain available indefinitely.


We reserve the right to improve and update products designs and colours.

Measurements and Weights

These are given where appropriate and are approximate.


Please call for overseas delivery charges.

General Terms

It is the individual’s responsibility to learn and understand the correct techniques associated with using this equipment. You assume all risks, damages and injuries which may result from the use of products/goods or items we sell. As with all boxing equipment you should seek professional instruction and take care with yourself, your surroundings and others in the vicinity whilst using this equipment. The material on this website does not constitute advice and you should not use any material to make any decision or take any action.


Boxercise is a trademark of Boxercise Corp. Only a registered Boxercise Instructor is permitted to use the name Boxercise to promote or use in any way any type of fitness activity. Because you purchase Boxercise Equipment from us does NOT allow you to use the name Boxercise in ANY WAY unless you have express permission from Boxercise Corp. If you should do so you will be breaching trademark law and open to legal action.

Boxercise does not provide services under any other name.

We offer telephone and email support Monday to Friday, during the hours of 9.00am - 4.30pm.

For technical assistance or advice on future purchases or to register complaints please call 0116 2404906 or email us on